Frequently Asked Questions
Welcome to the HercuWise FAQ page. Here you’ll find clear answers about our evidence-based workplace health solutions. We provide information on our advisory, audit, workshop services and how our digital training courses are developed. Our services are led by healthcare professionals, academic partners and occupational health experts, ensuring our insights are grounded in research and practical solutions. If you have any questions that aren’t covered here, we’re happy to help at info@hercuwise.com or click below.
ABOUT HERCUWISE
What is HercuWise and how does it support workplace wellbeing?
HercuWise provides evidence-based workplace health services to organisations including advisory, audit, workshop and digital training designed by healthcare professionals, academics, and occupational health professionals. Our experts with links to King's College London, the Society of Occupational Medicine and the Royal Society of Public Health. Our services support organisations in strengthening workplace health proactively, through a comprehensive approach including mental, physical, and social health, all rooted in behaviour change, in a way that is practical, scalable, and measurable.
Who is HercuWise designed for?
HercuWise is designed for any UK organisation that wants to improve employee health and wellbeing. Our clients range from micro-businesses and SMEs with no in-house HR resource, to larger organisations looking for cost-effective, scalable wellbeing solutions. We offer a comprehensive and prevention focused approach from evaluation and audit, to practical, actionable advice and training. Our digital training platform is particularly suited to organisations with remote, hybrid, shift-working, or geographically dispersed teams who cannot easily access traditional in-person training.
Is HercuWise suitable for organisations without a dedicated HR team?
Yes. We offer advisory services for small businesses and our digital training courses in particular are ready to implement and essentially 'plug and play', so require no specialist e-learning or HR knowledge to deploy, and come with straightforward onboarding support. If you do not have a learning management system (LMS), we can host the training for you on our platform at the click of a button, so you can be up and running within 24 hours.
What makes HercuWise different from other workplace wellbeing providers?
HercuWise combines three things that are rarely found together at our price points: 1) genuine clinical and academic expertise, 2) full services from audit and advisory to fully digital training and accessible delivery, and 3) transparent evidence-based and actionable strategies. Our advisory and training are delivered by a consortium of registered specialists including dietitians, psychologists, and occupational health professionals, and aligned with WHO frameworks , SOM guidance and CIPD recommendations. We also offer services and recommendations for measurable ROI, which many wellbeing providers do not.
ADVISORY SERVICES
What advisory services do you offer?
We provide workplace health audits and strategic advice to help organisations assess existing provision, identify gaps and priorities, and implement practical, evidence-based improvements. Our multidisciplinary network has expertise across nutrition, physical health, women’s health, psychology, behaviour change, digital health and prevention across the working life. Find out more about our experts at: https://www.hercuwise.com/about-us
Do you offer audit, research or evaluation services?
Yes, we are experienced researchers with decades of specialist research within academia and industry. Our audit, research services and advisory includes working with health-tech, digital health and education products, including evidence, content, behaviour change, intervention design and evaluation.
TRAINING & WORKSHOPS
Do you offer workplace wellbeing workshops?
Yes. As well as our digital learning programmes, HercuWise offers expert-led live workshops for organisations looking for a more interactive approach to workplace health and wellbeing.
Our workshops are designed to be practical, engaging and relevant to your workforce, with a focus on prevention and helping employees turn evidence-based knowledge into realistic actions.
What topics can your workshops cover?
Workshops can cover a range of workplace health and wellbeing topics, including stress and burnout, mental health, nutrition, physical health, behaviour change, women's health, menopause, neurodiversity and other workforce health priorities. We can also develop sessions around a specific organisational need or theme.
Who delivers the workshops?
Workshops are delivered by appropriately qualified health and wellbeing professionals from the HercuWise expert network. Depending on the topic, sessions may be delivered by specialists including Registered Dietitians, Chartered Psychologists and other healthcare or occupational health professionals.
Can workshops be tailored to our organisation?
Yes. We can tailor the content, examples and activities to reflect your organisation, workforce and priorities. This might include sector-specific scenarios, particular workforce challenges or links to your existing wellbeing strategy and policies.
Are workshops interactive?
Yes. Our workshops are designed to be more than presentations. We are experienced educators and our sessions include discussion, practical activities, reflection, scenarios, questions and evidence-based strategies that employees can apply in their day-to-day working lives.
Can workshops be delivered alongside the digital courses?
Absolutely, and we encourage it! If you prefer, workshops can be purchased as a standalone service or used alongside HercuWise digital training. For example, an organisation might use a live workshop to introduce a particular health topic, followed by self-paced digital learning to reinforce and extend that knowledge across the workforce. This blended approach can also be useful where teams are geographically dispersed or have different working patterns.
Are workshops delivered online or in person?
We can offer live sessions remotely, or in person, depending on your organisation's requirements. In-person workshops are initially available in London or across central Scotland, with wider delivery options available by discussion.
How long are the workshops?
Workshop length can be tailored to your needs. We can offer shorter sessions of 1-2 hours, or more extended workshops where a topic requires greater discussion and practical application. We will recommend an appropriate format based on your objectives, workforce and available time. We are experiences in teaching methodology so we ensure our workshops are engaging and effective.
How much do workshops cost?
Workshop pricing is separate from our digital learning packages and depends on factors such as the topic, session length, number of participants, delivery format and level of customisation. Pricing starts from £350 for remote workshops and £750 for face-to-face workshops, which includes preparation and follow-up. Contact us to discuss your requirements and we will provide a tailored quote.
Can you help us decide whether a workshop or digital course is right for us?
Yes! We actually recommend both if you have capacity, however if you're unsure which format would work best, we can help you choose based on your organisation's objectives, workforce and resources.
For some organisations, a digital package provides the flexibility and scalability they need, for example with shift workers or 'hard-to-reach' employees. For others, a live workshop offers an opportunity for deeper discussion and engagement. A combination of both can provide a particularly effective approach!
DIGITAL COURSES
What topics do your workplace wellbeing modules cover?
The core HercuWise package covers nine topic areas: Workplace Health Toolkit, Physical Health, Nutrition and Health, Mental Health, Making Changes, Population Health, Preventive Health, Social Health, and Digital Health. All content aligns with evidence from public health bodies and occupational health research, including the WHO and CIPD.
How long does each course take to complete?
Each course is designed to be completed in bite-sized sessions or lessons. Most courses take between 20 and 45 minutes in total, and can be completed in shorter intervals across multiple sessions if preferred. This makes them practical for employees who cannot block out large amounts of time during the working day.
Are the courses suitable for all levels of staff, including managers and senior leaders?
Yes. The content is written to be accessible and relevant across all levels of an organisation, from frontline employees to managers and senior leaders. We also offer add-on content specifically focused on leadership wellbeing and management skills.
Do the courses cover neurodiversity and inclusion?
Yes. Our Population Health module includes tailored content for neurodiverse employees, as well as content covering women's health, men's health, and other groups, to support inclusion across your workforce.
Do you cover topics like burnout, stress, and mental health specifically?
Yes. Mental health, stress, and burnout are central themes across several modules, particularly the Mental Health module, the Workplace Health Toolkit, and the Making Changes module which are led by our Chartered Psychologist and Behaviour Change experts. Content covers how to recognise early warning signs, practical coping strategies, and how to create a more supportive working environment.
Are the courses regularly updated?
Yes. HercuWise content is reviewed and updated in line with current public health guidance, occupational health research, and relevant legislative changes. This ensures your organisation always has access to accurate, current information.
EVIDENCE AND CREDIBILITY
What makes HercuWise's workplace health training evidence-based?
Every module is built on peer-reviewed research, public health guidance, occupational health standards, and behavioural science frameworks. Content is developed with input from ten specialist experts and aligns with the Society of Occupational Medicine Voluntary Code of Practice, WHO frameworks, and CIPD recommendations.
Who developed the HercuWise courses?
The courses are developed by a consortium of registered health professionals and academics, including dietitians, psychologists, and healthcare specialists, several of whom have links to King's College London and the Society of Occupational Medicine. You can view the team on our About Us page.
What does the research say about the return on investment for workplace wellbeing?
Research consistently shows that every £1 invested in workplace wellbeing returns approximately £5 through improvements in productivity, engagement, and reduced absence costs. Deloitte Research and CIPD's Health and Wellbeing at Work reports both support the business case for structured wellbeing investment. HercuWise is designed to deliver measurable outcomes against this evidence base and we provide guidance on which tools are best suited to measure ROI and other KPIs for your organisation, depending on the size of your business.
What results have organisations seen from HercuWise courses?
HercuWise launched in April 2026 and has [of May 2026] received five star ratings across all Trustpilot reviews to date: Hercuwise Reviews | Read Customer Service Reviews of hercuwise.com. Early user feedback points to three consistent themes:
1) Practical, usable content. Reviewers repeatedly highlight that the courses translate directly into day-to-day working life. Users describe the content as concise, relevant, and genuinely useful rather than theoretical, with one reviewer noting they made immediate changes to their routine as a result of completing a course.
2) Accessibility and flexibility. Multiple reviewers specifically mention being able to complete courses in their own time and at their own pace as a significant benefit. This is particularly relevant for organisations with shift workers, remote teams, or employees with caring responsibilities outside work.
3) Evidence users can trust. Reviewers note that the courses feel credibly grounded, describing content as clearly backed by scientific expertise and informed by real-world business and healthcare sources. For HR managers and wellbeing leads who need to justify investment internally, this matters.
In addition to our Trustpilot reviews; pilot study data from Autumn 2025 shows that over 80% of users rated the courses as highly engaging, courses scored 9 out of 10 for overall usefulness, and 90% said they would recommend the courses to a colleague or friend.
We are an early-stage business and our review base is growing. You can read current reviews on our Trustpilot page, and contact us at info@hercuwise.com if you would like a copy of our full pilot study white paper.
IMPLEMENTATION AND ACCESS
How quickly can we deploy the training?
Most organisations can launch HercuWise within 24 to 48 hours, depending on if you have internal LMS setup and the number of courses selected. If you do not have an LMS, you can access the courses immediately via the integrated Articulate Reach learning management system, which is simple and quick to set up - essentially 'plug and play'.
Can the training integrate with our LMS?
Yes. HercuWise provides SCORM-compliant packages compatible with most Learning Management Systems, including Moodle, Totara, LearnUpon, TalentLMS, and many others. If you do not have an LMS, hosting via HercuWise is available for a faster rollout.
Do employees need to create an account or download anything to access the courses?
No downloads are required. Courses are accessed via a web browser on any device, including laptops, tablets, and mobile phones. This makes the training easy and accessible for employees whether they are office-based, remote, or on the go.
Can employees complete the training in their own time?
Yes. One of the core design principles of HercuWise is flexibility. Employees can start, pause, and return to courses at any time, on any device, without losing their progress. This is particularly valuable for shift workers, part-time employees, and those with caring responsibilities outside of work.
What IT or technical requirements are needed?
Minimal. You need internet access and a modern web browser. There is no specialist software, no IT department involvement required for basic deployment, and no hardware costs. It is very easy to use for the majority of people!
CUSTOMISATION
Can we customise the training?
Yes. HercuWise can tailor courses to reflect your organisation's messaging, and sector-specific scenarios. We can also develop add-on modules on topics such as leadership wellbeing, or other areas that are a priority for your workforce. Please contact us to discuss this further: info@hercuwise.com
Can we select individual courses?
Yes. While we recommend our workshops and the full digital package as they are designed to work well together, our digital courses can be purchased individually as 'stand-alone' learning. Individual course pricing starts from just £60 for micro-businesses. Full package pricing provides better value and is available at tiered rates depending on organisation size. See our pricing section for full details.
PRICING AND VALUE
How much does HercuWise cost?
HercuWise uses straightforward tiered pricing based on organisation size:
▸ Workplace Health Audits, including initial scoping meeting, detailed follow-up and review meeting: from £2,500 (turnaround time from initial meeting to final review approx. 3 weeks)
▸ Strategic Advisory: from £1,150 / day or fixed fee by scope
▸ Speaking & Masterclasses: from £750 / session
▸ Interactive digital training: ~£60 per employee, for a package of nine comprehensive courses
▸ Health-Tech, Research & Evaluation: quoted by scope
▸ Discounts are available for enterprise organisations, charities and social enterprises. Contact us for a tailored quote.
Is there a free trial available?
Yes. HercuWise offers a free 15-minute interactive digital demo course on 'stress management' so you can experience the platform before committing. No payment details are required. You can access the demo directly from our website.
Is there a contract or minimum commitment period?
Pricing for our digital training is structured on an annual basis, not a subscription and no obligation to extend. Contact us to discuss the right arrangement for your organisation's size and needs, including any flexibility required.
Do you offer discounts for charities or social enterprises?
Yes. We recognise that charities and social enterprises often face tighter budgets while still having a duty of care to their employees. We offer discounted pricing for qualifying organisations. Contact us at info@hercuwise.com for a quote.
LEGAL AND COMPLIANCE
Do employers have a legal duty of care for employee health and wellbeing?
Yes. Under the Health and Safety at Work Act 1974, UK employers have a legal duty to protect the health, safety, and welfare of their employees, including their mental health. The Management of Health and Safety at Work Regulations 1999 also require employers to assess and manage workplace risks, which includes psychosocial risks such as stress and burnout. Investing in structured wellbeing training is one practical way to demonstrate and fulfil this duty of care.
Does HercuWise help organisations meet their duty of care obligations?
Yes. HercuWise courses are aligned with occupational health standards and public health guidance, providing a documented, evidence-based approach to employee wellbeing. This supports organisations in demonstrating that reasonable steps have been taken to protect employee health, which is relevant to both legal compliance and HR best practice.
Is HercuWise aligned with CIPD recommendations on employee wellbeing?
Yes. HercuWise content is developed in alignment with CIPD guidance on employee health and wellbeing, as well as WHO frameworks and the Society of Occupational Medicine Voluntary Code of Practice for Workplace Wellbeing Providers.
MEASURING IMPACT
How do we measure impact?
HercuWise supports your evaluation through engagement metrics, pre and post knowledge assessments, behaviour change indicators, wellbeing self-assessments, and qualitative staff feedback. We can provide an evaluation model drawing on frameworks used in occupational health and healthcare research settings.
How do we demonstrate ROI to our board or senior leadership?
HercuWise will advise you on the best data to collect regarding engagement levels, knowledge gains, absence rates and other KPIs, depending on the size of your organisation. This data can be presented to management alongside your existing metrics. We can also provide supporting evidence from our pilot study and the broader research base linking structured wellbeing investment to measurable business outcomes, including reduced absence, improved retention, and higher productivity.
Can we track which employees have completed the training?
Yes. Through our bespoke / tailored version, or through your own LMS we can track completion rate. This allows HR managers and wellbeing leads to monitor uptake and follow up with teams as needed. We do not however collect individual responses to any interactive elements to keep in line with UK GDPR guidance.
FOR LARGER ORGANISATIONS
How does HercuWise differ from an Employee Assistance Programme (EAP)?
An EAP is a reactive service. It provides confidential support, typically counselling or a helpline, after an employee is already struggling. HercuWise offers expert advisory, evaluation and solutions. Our training builds health knowledge, self-awareness, and practical skills across the whole workforce before problems escalate. The two are complementary rather than alternatives. Many organisations use both: an EAP as a safety net, and HercuWise as the upstream investment that reduces how often that net is needed.
What evidence standards underpin the services?
HercuWise content is developed in alignment with the Society of Occupational Medicine Voluntary Code of Practice for Workplace Wellbeing Providers, WHO frameworks on workplace health, CIPD guidance on employee wellbeing, and peer-reviewed research in occupational health and behavioural science. Content is developed with input from ten specialist practitioners including registered dietitians, chartered psychologists, and healthcare professionals with links to Russell Group Academic Institutions.
How is content kept up to date?
At HercuWise, our services are reviewed and updated in line with current public health guidance, occupational health research, and relevant legislative developments. This ensures content remains accurate, credible, and compliant with evolving standards. Organisations on annual packages benefit from updated content as part of their subscription.
How does HercuWise handle GDPR and data security?
HercuWise takes data protection seriously and operates in compliance with UK GDPR. Please see our T&Cs and Privacy Policy for more details. Completion data is not routinely collected through the platform, however we can undertake this as part of our bespoke package. It is then held securely and is not shared with third parties without consent. For organisations with specific data processing requirements, we are happy to provide documentation and discuss data handling arrangements as part of your procurement process. Contact us at info@hercuwise.com for details.
What are the accessibility standards for the training?
HercuWise digital courses are designed to be accessible across a range of devices and to meet the needs of employees with different accessibility requirements. The platform (Articulate Rise) supports screen readers, adjustable text, and mobile-responsive design. You can find out more about this on the Articulate 360 website. For public sector organisations or those with specific accessibility compliance requirements, contact us to discuss your needs and we will confirm current standards and any applicable documentation.
Which industries or sectors benefit most from HercuWise?
HercuWise is sector-agnostic and has been designed to work across a wide range of industries. It is particularly well suited to sectors with high levels of workplace stress, shift working, remote or dispersed teams, or limited in-house HR resource. This includes healthcare, education, retail, hospitality, construction, professional services, and social care. The digital, flexible format means it works equally well for desk-based and non-desk-based workforces.
What does the onboarding process look like?
Onboarding is straightforward and supported throughout. We will have an initial free discovery call to find out more about your organisation and it's wellbeing needs, and depending on your requirements, we will set up a series of regular meetings until completion of your project. For organisations choosing our digital training, and for those with an existing LMS, we provide SCORM-compliant files and technical guidance to get courses live within around 24 hours. For organisations without an LMS, we set up access via the Articulate Reach platform, which requires no IT involvement and can be ready almost immediately. We provide a simple client onboarding guide and are available to answer questions throughout the process. Larger organisations or those requiring customisation will have a more structured onboarding conversation with the HercuWise team.
What are your support arrangements?
We provide support for all clients throughout your journey, and aim to respond to queries within one working day. For larger organisations or bespoke packages, enhanced support arrangements can be discussed as part of your contract. Contact us at info@hercuwise.com to discuss your requirements.
What reporting and management information is available?
Through the LMS, HR managers and wellbeing leads can access data on course completion rates, engagement levels, and pre and post knowledge assessment results. This gives you a clear picture of uptake across your organisation and supports internal reporting on wellbeing investment. For organisations using their own LMS, reporting capability will depend on the features of that system. For those using the Articulate Reach platform provided by HercuWise, standard completion and engagement reports are available.
Do you offer manager dashboards or team-level reporting?
Reporting on completion and engagement is available at both individual and team level, depending on your LMS setup. This allows managers and HR leads to monitor which teams have engaged with training and follow up accordingly. We are happy to discuss specific reporting requirements as part of your onboarding conversation.
What completion and engagement rates do organisations typically see?
Based on our pilot study data from Autumn 2025, over 80% of users rated the courses as highly engaging and 90% said they would recommend them to a colleague or friend. Completion rates vary by organisation depending on how training is communicated and incentivised internally. We can share practical guidance on how to maximise engagement at rollout, which makes a significant difference to uptake.
What ROI should employers realistically expect?
The broader research base consistently shows that every £1 invested in workplace wellbeing returns approximately £5 through improvements in productivity, reduced absence, and lower staff turnover costs. HercuWise is priced to make this return accessible even for small organisations. For example, a small business of 20 employees paying £950 per year for the full package needs to prevent less than one day of absence per month across the team to recoup that cost, based on average UK daily absence costs. We are actively building our ROI data and can provide further ROI modelling on request. Contact us at info@hercuwise.com.
How does HercuWise map to compliance requirements?
HercuWise courses support organisations in meeting their legal duty of care under the Health and Safety at Work Act (1974) and the Management of Health and Safety at Work Regulations (1999), both of which require employers to assess and manage risks to employee health including psychosocial risks such as stress. Content is also aligned with CIPD recommendations and WHO workplace health frameworks. For public sector organisations or those with specific compliance mapping requirements, we can provide documentation to support your internal procurement or audit processes.
Can organisations customise branding and content?
Yes. Branding customisation including your organisation's logo and colours is available, as is content tailoring to reflect sector-specific scenarios, internal messaging, or workforce priorities. Bespoke add-on modules can also be developed on topics such as leadership wellbeing, neurodiversity, or other areas relevant to your organisation. Contact us to discuss your requirements and we will confirm what is included at your chosen pricing tier.
GETTING STARTED
How do we get started with HercuWise?
The simplest first step is to book a free discovery call, or try the free 15-minute demo digital training course, which gives you a hands-on feel for the digital platform and content. If you would like to discuss your organisation's specific needs, contact us at info@hercuwise.com and we will arrange a conversation with the team.
Do you offer support during onboarding of digital training?
Yes. We provide onboarding support to help your organisation get set up and ensure a smooth rollout. For organisations without an LMS or HR resource, we walk you through everything step by step, however overall it is very simple to set up.
Can we speak to someone before purchasing?
Absolutely! We encourage it. Use our Calender link to book in some time, or contact us at info@hercuwise.com and we will arrange a call to discuss your needs, answer any questions, and help you identify the right package for your organisation.